Our Process

Ascertain

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Browse our online catalogue to select your basic design
or
provide your own sample

Advise

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Discuss your customization, quantity, artwork and timeline with in-house experts

Agree

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Accept our quotation by providing your official purchase order and your artwork

Ascertain

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Authorize our Pro-Forma invoice for a required 50% payment before production

Authorise

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Approve your per-production and/or size or position of your of your logo or branding

Accept

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Arrange balance of your payment for required delivery date.

*= A printed/branded pre-production sample is made upon receipt of deposit and artwork when required for custom-made bulk orders.
If a pre-production sample is requested prior to receipt of a confirmed order, this will incur a pre-paid sampling charge which will be deducted from your confirmed order.

HOW TO ORDER
  • Browse through our online catalogue pages to select product/s that suit your specific needs. If there isn’t a direct match don’t worry we’ll gladly assist with bespoke work based on our range.

  • Call us to discuss your requirements or using our email enquiry form, send us a quote request with your requirements including customisation, quantity, artwork and timeline. If you have a sample at hand, your own sketch or picture of what you’re looking for then email it to us at the same time. You will receive a call back to confirm any details and thereafter your quote.

  • Once you’re happy with the details, accept our quote by providing your official purchase order and your artwork.

  • Authorise our pro-forma invoice for the required 50% payment before production commences. Please ensure that all invoicing details have been provided and are correct on the pro-forma invoice submitted to you. If there any changes are required, please let us know at this point.

  • Approve your pre-production sample and /or size/position of your logo or branding. Once we’ve received it, we can send the approved artwork to production for branding. Remember, nothing goes into production without your approval.

  • When your products are finished and ready to be delivered, we’ll send you a tax invoice and a statement to request payment of balance for your order. Full payment is required prior to delivery/collection.