Ascertain
Our Process
Browse our online catalogue to select your basic design
or
provide your own sample
Advise
Discuss your customization, quantity, artwork and timeline with in-house experts
Agree
Accept our quotation by providing your official purchase order and your artwork
Ascertain
Authorize our Pro-Forma invoice for a required 50% payment before production
Authorise
Approve your per-production and/or size or position of your of your logo or branding
Accept
Arrange balance of your payment for required delivery date.
*= A printed/branded pre-production sample is made upon receipt of deposit and artwork when required for custom-made bulk orders.
If a pre-production sample is requested prior to receipt of a confirmed order, this will incur a pre-paid sampling charge which will be deducted from your confirmed order.
HOW TO ORDER
Browse through our online catalogue pages to select product/s that suit your specific needs. If there isn’t a direct match don’t worry we’ll gladly assist with bespoke work based on our range.
Call us to discuss your requirements or using our email enquiry form, send us a quote request with your requirements including customisation, quantity, artwork and timeline. If you have a sample at hand, your own sketch or picture of what you’re looking for then email it to us at the same time. You will receive a call back to confirm any details and thereafter your quote.
Once you’re happy with the details, accept our quote by providing your official purchase order and your artwork.
Authorise our pro-forma invoice for the required 50% payment before production commences. Please ensure that all invoicing details have been provided and are correct on the pro-forma invoice submitted to you. If there any changes are required, please let us know at this point.
Approve your pre-production sample and /or size/position of your logo or branding. Once we’ve received it, we can send the approved artwork to production for branding. Remember, nothing goes into production without your approval.
When your products are finished and ready to be delivered, we’ll send you a tax invoice and a statement to request payment of balance for your order. Full payment is required prior to delivery/collection.
